Introduction to Alumni Service Center

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本校自1962年在台復校以來,為聯繫校友與母校情感,並強化校友服務與交流工作,2007年整合相關業務推動校友聯繫與服務。2013年2月,正式更名為「校友服務中心」,致力提供校友更完善、多元與即時的服務。

【本中心主要業務概述】

(一)校友整合性服務

校友福利:提供校友證申辦服務,整合校內外各項優惠資源,提供校友多元福利;另開放申請校友終身電子信箱,便利校友長期聯繫與使用。

校友聯絡:與中大校友總會及各系所友會密切合作,舉辦各項聯誼、交流與學術活動,積極促進校友間互動及與母校連結,共同提升中大凝聚力與社會影響力。

校友資訊服務:建置「中大全球校友服務網」與「中大校友通訊電子報」,提供校內最新動態、校友活動資訊、校友服務申請及線上更新個人資料等功能,以即時服務海內外校友。

校友活動推廣:協助辦理傑出校友遴選與表揚活動、校友返校活動及各類校友交流事項,持續凝聚校友情誼,強化校友與母校之間的聯結。

(二)募款行政與服務

校務基金募款服務:中大校務基金募款聯繫窗口,受理募款專案申請與上架,捐贈諮詢服務,捐款情誼維繫與交流。

捐款與行政作業:辦理國內外捐款相關行政作業,包括相關法規與流程修訂,公文書信案牘,募款網站與系統維護更新,捐贈致謝作業,建置捐贈歷程,收據開立與寄發、價金捐款核帳及實物捐贈協辦,芳名錄刊登,辦理國稅局捐贈扣除額電子化作業。

國際合作機構募款行政:擔任本校與 Give2Asia 聯絡窗口,提交年度合作資格審查文件與財報,辦理請款作業,追踪捐款成效並彙編責信報告。

募款統計分析與行政支援:彙整募款數據進行分析,編製募款年報,回覆相關單位行政與計畫填報作業,主導校訊感恩回饋專欄採訪,支援募款活動,輔導受贈單位接收捐贈。

(三)海外校友會推廣與聯繫

海外校友組織聯繫

協助聯繫全球各地校友會,強化海外校友與母校間交流互動,促進海內外校友情誼與合作。

海外校友會推廣與國際交流

協助推廣海外校友會活動及母校重要訊息,辦理交流參訪與聯誼活動,並推動海外校友返校與國際交流合作,強化全球校友連結與提升母校國際能見度與影響力。

Staff

Hung, Hui-Chun

Director
E-mail | hch@cl.ncu.edu.tw
Ext. 57041、35417

Conducting general business of Alumni Service Center

Deputy

  1. Luo Chi-Ching
  2. Liu Chih-Hsiu

Luo Chi-Ching

Administrative Assistant
E-mail | give@ncu.edu.tw, eluo@ncu.edu.tw
Ext. 57042
  1. NCU Endowment Fund fundraising contact
  2. Support fundraising events and on-site fundraising at large-scale events
  3. Compile and analyze fundraising data; prepare annual fundraising report
  4. Convene annual fundraising committee
  5. Support routine fundraising administrative tasks (including domestic and international donations, acknowledgment letters, system records, receipt issuance and delivery, fee-related memos, account reconciliation, and in-kind donation processing)
  6. Give2Asia liaison; submit periodic reimbursement requests and donation reports to Give2Asia
  7. Digitization of tax deduction receipts for the National Tax Administration
  8. Prepare annual donation reports (e.g., Prof. Luo Jiu-Hua Fund, Scheidel Foundation scholarship report)
  9. Edit donor honor rolls for first and second half of the year; provide content for school newsletter
  10. Accept and publish fundraising project applications
  11. Send e-greeting cards to past donors
  12. Complete fundraising-related reporting for institutional plans (e.g., Higher Education Sprout Project, mid-to-long-term plan, budget)
  13. Maintain and update fundraising website; revise regulations, forms, and procedures
  14. Manage fundraising official mailbox
  15. Document registration desk of Alumni Service Center — document routing
  16. Other — facility affairs and acting on supervisor-assigned tasks

Deputy

  1. Liu Chih-Hsiu
  2. Jiang Fang-Cih

Liu Chih-Hsiu

Administrative Assistant
E-mail | alumni@ncu.edu.tw, stepliu@ncu.edu.tw
Ext. 57043
  1. Digital alumni card application review, handling of abnormal cases, and online application platform management
  2. Alumni service platform login assistance, account troubleshooting, and password reset service
  3. Alumni database system management, data update and maintenance, and data compilation
  4. Alumni phone, email, and online inquiry service
  5. Content management and updates for NCU Alumni Service Center official website and NCU Alumni Association website
  6. Alumni e-newsletter planning, editing, publishing, and digital content management
  7. Alumni social media platform management, event promotion, and online inquiry service
  8. Alumni card partner shop development, negotiation, and contract management
  9. Personal data protection affairs and audit compliance
  10. Alumni service administrative tasks, official mailbox management, and cross-unit coordination
  11. Facility affairs assistance and supervisor-assigned tasks

Deputy

  1. Jiang Fang-Cih
  2. Luo Chi-Ching

Jiang Fang-Cih

Administrative Assistant
E-mail | elf112115@ncu.edu.tw
Ext. 57046
  1. Distinguished alumni selection
  2. Promotion of global and international alumni services (including North America, Southeast Asia, and international alumni outreach); support overseas alumni association exchanges and cooperation
  3. Assist NCU Alumni Association in organizing alumni activities
  4. Integrate information and resources from departmental alumni associations and the general alumni association to strengthen alumni organization networks
  5. Organize diverse alumni activities to promote cross-unit interaction among current students, alumni, and university departments
  6. Alumni social media platform management, online inquiry service, and event promotion
  7. Organize alumni homecoming event series
  8. Organize inter-departmental alumni sports competitions (volleyball, women's basketball, men's basketball)
  9. Alumni messaging platform management and maintenance
  10. Coordination of cross-departmental alumni reunion events
  11. Annual alumni souvenir development, planning, and management
  12. Facility affairs assistance and other supervisor-assigned tasks

Deputy

  1. Liu Chih-Hsiu
  2. Luo Chi-Ching

Standard Operating Procedure

SOP of Apply Alumni Card
SOP of NCU Museum Management
Attention of Apply Alumni Card